Privacy policy
At LEVERA, we respect your privacy and are committed to protecting personal information.
This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit or make a purchase from our online store.
Information We Collect
Depending on how you interact with our store, we may collect information such as:
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Name
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Billing address
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Shipping address
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Email address
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Phone number
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Payment and transaction information
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Order information
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Account information
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Customer service communications
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Device and browser information
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IP address
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Website usage information
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Information collected through cookies and similar technologies
Payment information may be processed by third-party payment providers. We generally do not directly store complete payment card information.
How We Use Information
We may use personal information to:
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Process and fulfill orders
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Process payments
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Provide customer support
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Send order confirmations and shipping updates
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Manage customer accounts
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Prevent fraud and unauthorized transactions
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Improve our products and services
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Operate and improve our website
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Communicate with customers
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Comply with applicable legal obligations
Cookies and Similar Technologies
Our website and Shopify may use cookies and similar technologies to operate the website, remember preferences, understand website usage, provide analytics, and support advertising or marketing activities where applicable.
Your browser or device may provide controls for managing cookies.
Where required by applicable law, we may provide additional cookie choices or consent mechanisms.
Shopify
Our online store is powered by Shopify. Shopify may process information as necessary to provide its ecommerce platform and related services.
Shopify's own privacy practices and policies may also apply to information processed by Shopify.
Service Providers
We may share information with service providers that help us operate our business, such as:
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Payment processors
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Shipping and delivery providers
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Website and hosting providers
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Analytics providers
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Customer service providers
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Marketing providers
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Fraud-prevention providers
These providers receive information only as reasonably necessary to provide their services or as otherwise permitted by law.
Legal Requirements
We may disclose information where required to comply with applicable law, legal process, court orders, governmental requests, fraud prevention requirements, or to protect our rights, customers, or business.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business and financial records, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.
Your Privacy Rights
Depending on where you live, you may have rights concerning your personal information, including rights to access, correct, delete, restrict, or object to certain processing.
To submit a privacy-related request, contact:
We may need to verify your identity before completing certain requests.
Children's Privacy
Our store is not intended to knowingly collect personal information from children where prohibited by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised "Last Updated" date.
Contact Us
For privacy questions or requests:
LEVERA
Email: team@flowlux.co